This Privacy Policy explains how Arabian Rack (“we”, “us”) collects and uses personal information when you visit our website or contact us. Our office is in Abu Dhabi, United Arab Emirates, and you can reach us at info@arabianrack.com.
Information we collect
When you submit an enquiry or quote request form, we collect the details you provide: your name, company, phone number, email address and a description of your requirements. If you contact us by phone or email, we keep a record of that correspondence.
Like most websites, our site may also collect basic technical information such as your IP address, browser type and the pages you visit, through cookies and server logs.
How we use your information
- To respond to your enquiry and prepare quotations
- To arrange site visits, supply and installation
- To provide technical support and after-sales service
- To maintain and improve our website and services
We do not sell your personal information to third parties.
Sharing your information
We share information only where needed to deliver our services, for example with trusted suppliers, installers or service providers acting on our behalf, or where we are required to by law.
Cookies
Our website may use cookies to make the site work properly and to understand how visitors use it. You can control or delete cookies through your browser settings.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we take reasonable steps to protect it from loss or unauthorised access.
Your choices
You may ask us to access, correct or delete the personal information we hold about you by emailing info@arabianrack.com.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
Contact us
If you have any questions about this Privacy Policy, please email info@arabianrack.com or call +971 2 633 8089.